Cristi MinicaCo-FounderBuilds STEPathON’s product and writes about workplace wellbeing competitions from the engineering side.

Why your steps can look higher than your fitness app, and how STEPathON now tells you

Why your steps can look higher than your fitness app, and how STEPathON now tells you

Every few weeks someone writes to support with the same puzzle: "My watch says 17,000 steps, STEPathON says 32,000. Am I cheating without knowing it?" You are not. STEPathON never counts steps itself. It reads one number from the health app on your phone, Health Connect on Android or Health on iPhone, and that number was already too high before we ever saw it.

Starting with this release, the app tells you when that happens, and shows you why.

Where the extra steps come from

The health app on your phone is a shared notebook. Your fitness app writes into it, and so can other apps and, since Android 14, the phone itself. Three patterns cover almost every case we have investigated:

  • The phone writes too. On Android 14 and newer, the phone stores its own step records under its model name, "Galaxy S25" or "Pixel 7 Pro", next to Samsung Health or Garmin Connect. Nobody tells you it is on. Sometimes Health Connect merges the two cleanly; sometimes it adds them up.
  • Google Fit copies. Google Fit often has permission to both read and write steps. It reads what your watch app wrote and writes the same records back under its own name. Every step is stored twice, with identical times and identical values.
  • An app writes running totals. A few watch companion apps write "8,800 steps so far today" on every sync instead of only the new steps. The health app treats each write as new steps. One user's 8,800-step day turned into 133,000.

What STEPathON does now

When the app syncs your competition, it already reads the detailed step records behind the daily total. It now looks at who wrote them. If two or more sources wrote steps on the same day and the health app's total is clearly higher than the largest single source, you get a small warning on the Steps screen: Your steps may be counted twice.

Tap it and you land on the new Step sources screen, under Profile, Settings, Health. It shows, for today and yesterday:

  • every app or device that wrote steps, with how many records and how many steps each
  • the health app's total next to the largest single source, and the ratio between them
  • a plain-language line for each pattern found: phone plus app, identical copies, running totals
  • the steps to fix it on your setup, and a button that opens Health Connect or the Health app directly

The wording is deliberately "may be". The health app sometimes deduplicates correctly, and two writers on the list is not proof of anything. The number that settles it is the comparison between the health app's total and the largest source, and that is what the screen shows you.

The fixes, in short

  • Android 14 and newer: Health Connect, Preferences, Devices, turn off the entry named after this phone. Or Data and access, Steps, Access, tap your phone and remove its Write permission for steps.
  • Google Fit: Health Connect, Data and access, Steps, Access, tap Google Fit and remove Write. Reading can stay on.
  • iPhone with a watch: Health, Browse, Activity, Steps, Data Sources & Access, Edit, drag the watch app above iPhone.
  • Running totals: turn off step syncing in that companion app, or use another app for the watch, and write to support for the affected days.

The full explanations live in the steps FAQ, and the screen links to them.

What it does not do

STEPathON does not lower anybody's total on its own. A warning is information for you, and evidence for our team if you write in. Past days are still corrected by support, with your fitness app's totals as the reference, and we tell you before the number changes. The warning has nothing to do with fair-play reviews either: duplicate data is a device setting, not an attempt to cheat, and it is handled on a separate track.

How to try it

  1. Open STEPathON and sync your competition as usual
  2. If a warning appears on the Steps screen, tap it
  3. Or go to Profile, Settings, Health, Step sources and tap Check now

Still stuck, or a day already affected? Write to us at support@stepathon.io with your phone model, your fitness app and a screenshot of its weekly totals.