Tutorials and FAQs
Published: 30.06.2024
If you need additional help, encounter issues or have questions, please do not hesitate to contact us atsupport@stepathon.io
Support: For setup and step sync, start with the FAQ and videos below. For fair-play investigation or disqualification appeals, email support — we aim to respond within 1 business day.
- Onboarding Tutorial
- Steps Competitions - Frequently Asked Questions
- FAQ: Under review / investigation
- FAQ: Appeal a disqualification
- FAQ: Why steps may differ from your health app
- Manager experience - Frequently Asked Questions
- Sleep Competitions - Frequently Asked Questions
- Notifications
Videos
- How to create a new account
- Mobile app general overview
- Web app general overview
- Health Settings
- Samsung Health Android Sync
- Android 14 Notifications